- August 3, 2026
- By
- Blog
A loose socket, repeatedly tripping circuit or burning smell can make choosing an electrician feel urgent. But speed should not mean taking a chance on safety. Knowing how to choose a qualified electrician helps you protect your property, avoid poor workmanship and get a clear answer on what needs doing and what it will cost.
For homeowners and landlords, the right electrician should do more than restore power or fit a new light. They should identify the cause of the problem, explain the options in plain English and complete work safely, neatly and in line with current regulations.
Start with competence, not the cheapest quote
Electrical work is not an area where a low price alone tells you much. A very cheap quote may leave out testing, certification, materials, making good, or the time needed to diagnose a fault properly. It may also be based on an assumption rather than a proper assessment of the job.
A qualified electrician should be able to explain their experience and the type of work they regularly undertake. Fitting a replacement socket is different from fault finding on an older property, carrying out a full rewire, upgrading a consumer unit or completing an Electrical Installation Condition Report (EICR) for a rental property.
Ask whether the electrician is competent and insured for the work required. For more substantial or safety-critical jobs, it is reasonable to ask how the work will be tested, what paperwork you will receive and whether any notification is needed. A professional will not be offended by these questions. They should welcome the opportunity to set out the process clearly.
Check they work to current electrical standards
Domestic electrical installations should be designed, installed and tested in accordance with BS 7671, commonly known as the IET Wiring Regulations. These standards are updated from time to time, so an electrician should be working to the current 18th Edition requirements and applying them appropriately to your property.
That does not mean every older installation must immediately look like a new one. Older homes often have wiring, accessories or consumer units installed to standards that applied at the time. The key question is whether the installation is safe for continued use and whether any new work can be integrated safely.
A good electrician will distinguish between work that is unsafe, work that needs improvement, and optional upgrades that would make the installation more convenient or future-ready. This matters when you are deciding whether you need a repair, a partial upgrade or a larger project such as rewiring.
Ask about testing and certification
Testing is not an optional extra after electrical work. It confirms that circuits and protective devices are operating as intended. Depending on the job, you may receive an Electrical Installation Certificate, a Minor Electrical Installation Works Certificate or an EICR.
If an electrician is vague about certificates, says testing is unnecessary, or cannot explain what documentation will be provided, treat that as a warning sign. For landlords, accurate certification is particularly important. An EICR is a legal safety requirement for privately rented properties in England and should be completed by a competent person at the required intervals.
Choose an electrician with relevant experience
The best electrician for your job is not always the one claiming to do everything. Look for experience that matches your needs.
If your lights keep flickering or a circuit trips without an obvious cause, you need someone comfortable with fault finding. Electrical faults can be caused by anything from a damaged appliance or loose connection to moisture ingress, overloaded circuits or ageing wiring. Proper diagnosis takes methodical testing, not guesswork.
For a consumer unit upgrade, check that the electrician will assess the condition of the existing installation first. A new consumer unit does not fix damaged cables, poor connections or unsuitable circuits elsewhere in the property. In some cases, remedial work is needed before an upgrade can be completed safely.
For landlords, look for an electrician who understands the practical side of keeping rental properties compliant: arranging EICRs, explaining observations clearly, completing remedial work promptly and issuing the correct paperwork. For home improvements, relevant experience may include kitchen electrics, additional sockets, outdoor lighting, smart controls, EV charging preparation, security systems or garden power supplies.
Get a clear scope of work and honest pricing
Before agreeing to planned work, ask for a written quote that explains what is included. It does not need to be packed with technical language, but it should be clear about the main tasks, materials, testing and certification. If there are variables that cannot be confirmed until work begins, such as hidden cable routes or the condition of existing wiring, the electrician should explain this upfront.
There is a difference between a quotation and an estimate. A quotation is normally a stated price for an agreed scope of work. An estimate is an informed indication that may change if the job proves more involved. Knowing which one you have prevents awkward conversations later.
For emergency call-outs, the situation is different. The priority is making the property safe and restoring essential power where possible. A transparent electrician should tell you the call-out charge, explain any additional labour or parts costs, and seek approval before carrying out non-urgent extra work.
Be cautious of anyone who will only discuss price after arriving, pressures you into a decision, or requests a large payment before work has started. Deposits can be reasonable for sizeable projects involving ordered materials, but the arrangement should be clear and proportionate.
Pay attention to communication before the job starts
How an electrician communicates at the enquiry stage is often a good indicator of how the work will be handled. You should be able to describe the issue, receive a sensible response and understand what happens next.
For example, if you report a burning smell, damaged cable, sparks, electric shocks, water near electrical equipment or a consumer unit that is hot to the touch, the response should focus on immediate safety. You may be advised to switch off the affected circuit or, if safe to do so, isolate the supply until an electrician attends. In a genuine emergency, clear advice and a prompt visit matter more than a lengthy sales conversation.
For non-urgent work, a professional electrician should arrive when agreed or let you know promptly if circumstances change. They should be prepared to answer questions without making you feel foolish. Electrical terminology can be confusing, and you should never have to agree to work you do not understand.
Look for care, cleanliness and accountability
Electrical work can involve lifting floorboards, accessing loft spaces, chasing walls or working around kitchens and furnishings. Competence is essential, but so is respect for your home or rental property.
Ask how the electrician will protect the work area and deal with dust, debris and removed materials. Not every job can be completely disruption-free, particularly rewires and larger alterations, but a tidy approach and realistic expectations make a significant difference.
It is also worth asking about guarantees. A guarantee should be meaningful: it should cover the workmanship provided and be explained in straightforward terms. It will not usually cover unrelated defects in an old installation or failures caused by third-party equipment, but it should give you confidence that the electrician will stand behind their work.
Recommendations can be helpful, particularly from neighbours, letting agents or friends who have had similar work completed. Read reviews with some care. Look for consistent comments about punctuality, communication, cleanliness, problem solving and whether the final bill matched what was discussed. One glowing comment is useful; a sustained pattern is more convincing.
Warning signs to take seriously
Most electrical jobs are completed without difficulty, but it pays to recognise behaviour that should make you pause. Be wary if an electrician cannot confirm their qualifications or insurance, dismisses the need for testing, offers no paperwork, or cannot explain what work is being proposed.
The same applies to unsafe shortcuts. An electrician should not suggest covering damaged wiring, repeatedly resetting a tripping breaker without finding the cause, or using extension leads as a permanent solution to a lack of sockets. Temporary measures may sometimes be needed to keep a property functioning safely, but they should be identified as temporary and followed by a proper recommendation.
You should also be cautious of a diagnosis made without inspection. Some simple issues can be identified from your description, but fault finding usually requires testing at the property. A professional will be honest where more investigation is needed rather than promising a fix before seeing the installation.
Questions worth asking before you book
You do not need an electrical background to make a sound choice. Ask whether the electrician has experience with your type of job, whether they will test and certify the work, what the price includes, and when they can attend. For larger work, ask what disruption to expect and whether there may be additional remedial work once the installation is inspected.
If you are comparing quotes, compare the scope as well as the total. One quote may include quality accessories, testing and certification, while another covers only basic fitting. The cheaper option is not necessarily poor value, but it needs to be like-for-like before you can judge it fairly.
For properties across Chester and the surrounding area, Gerrard’s Electrical Solutions takes this practical approach seriously: clear pricing, safe work to current regulations and advice you can understand before any work goes ahead.
The electrician you choose should leave you with more than working lights or a reset circuit. You should know what was found, what was done, and why your property is safer as a result. If something feels unsafe now, switch off the affected circuit where it is safe to do so and arrange a qualified electrician without delay.