- October 30, 2025
- By RecurAdmin
- Blog
If your Nest “smart” thermostat has suddenly stopped behaving like a smart device — you’re not imagining things.
Google has begun disabling remote features and smart integrations on certain older Nest models, leaving many homeowners across Chester, Ellesmere Port and the Wirral with limited control over their heating.
At Gerrard’s Electrical Solutions, we’ve already seen a surge of calls from customers frustrated that their once-“smart” system no longer connects properly, responds to voice commands, or integrates with Google Home.
What’s Actually Happening
Google is gradually phasing out support for legacy Nest accounts and devices that rely on the old “Works with Nest” platform.
This means some older thermostats have lost — or will soon lose — features like:
- Remote control via the Nest app
- Integration with Alexa, Google Assistant, or IFTTT
- Automation and scheduling routines
- Access to heating history and energy reports
In short, your Nest thermostat may still turn the heating on and off — but many of the “smart” features you originally paid for are disappearing.
Why It Matters
The move to Google’s new Home platform is intended to improve privacy and security, but it’s also rendered thousands of existing thermostats partially obsolete.
For homeowners, this can mean:
- Inconsistent heating control
- Lost connectivity with the app
- Frustrating setup errors when trying to reconnect
- No longer being able to use the system remotely — especially inconvenient for landlords or frequent travellers
How Gerrard’s Electrical Solutions Can Help
We provide honest, practical solutions for customers affected by the Google Nest update. Depending on your setup, we can:
- Check your Nest model and firmware to confirm whether support has been withdrawn
- Reconnect or reconfigure your system under a new Google Home account where possible
- Upgrade your thermostat to a newer, fully supported smart controller (such as Nest Learning 3rd Gen, Hive, or Tado)
- Rewire or replace outdated heat links and control wiring to ensure reliable performance
- Set up and demonstrate your new smart system so it’s actually simple and intuitive to use
We’ll make sure your heating system works reliably, efficiently, and without unnecessary gadgets or subscriptions.
Choosing the Right Smart Heating Upgrade
If your current thermostat is affected, it might be the ideal time to switch to a system that:
- Offers active manufacturer support
- Integrates with Google Home, Alexa, or Apple HomeKit
- Allows remote control from your phone
- Comes with an easy-to-use app and long warranty
We regularly install and support:
- Google Nest Learning Thermostat (3rd Gen)
- Hive Active Heating
- Tado Smart Thermostat
- EPH and Heatmiser programmable systems
All supplied and professionally installed across Chester, Ellesmere Port, and surrounding areas.
Why Local Homeowners Choose Gerrard’s Electrical Solutions
We’re a family-run electrical business based in Chester, known for straightforward advice and quality workmanship.
- Experienced with all major smart heating systems
- Fully insured electricians
- No call-out surprises — clear pricing every time
- Rated 5/5 on Google
Whether you want to keep your old Nest running or replace it with something future-proof, we’ll give you honest advice and dependable results.
Get Smart Heating That Actually Works
Don’t let Google’s update leave your home in the cold.
Contact Shaun at Gerrard’s Electrical Solutions for friendly, expert help with your Nest thermostat or smart heating system today.
Serving Chester, Ellesmere Port, Wrexham, and the Wirral
Visit: gerrardselectrical.co.uk Email: shaun@gerrardselectrical.co.uk Straightforward & Professional – Local electricians keeping Chester homes truly smart, reliable, and warm.
